Terms & Conditions

Effective Date: 3 August 2026
Last Updated: 3 August 2026

Welcome to Seeme Shopping Center. These Terms and Conditions govern your access to and use of our website, online store, products, services, and related communication channels.

Throughout these Terms, the words “we,” “us,” “our,” and “Seeme Shopping Center” refer to Seeme Shopping Center. The words “you,” “your,” and “customer” refer to any person who visits our website, contacts us, creates an account, or places an order.

By accessing our website or purchasing from us, you confirm that you have read, understood, and agreed to these Terms and Conditions, together with our Privacy Policy, Shipping Policy, and Return and Exchange Policy.

Please do not use our website or place an order if you do not agree with these Terms.

About Seeme Shopping Center

Seeme Shopping Center is a clothing and fashion retail store operating and delivering within Pakistan only. We sell products through our online store and may also offer products through our physical shop and official communication channels.

Our product range may include:

• Ready-to-wear women’s clothing
• Unstitched clothing and fabric
• Boutique collections
• Gowns
• Stoles
• Undergarments
• Kids’ clothing for boys and girls
• Fashion accessories
• New arrivals
• Seasonal collections
• Sale and promotional items

Products displayed on our website are intended for customers located within Pakistan. We currently do not accept or deliver international orders.

These Terms primarily apply to purchases made through our website. Purchases made from our physical shop may also be subject to any conditions displayed at the shop or printed on the sales receipt.

Eligibility

By using our website or placing an order, you confirm that:

• You are legally capable of entering into a purchase agreement;
• You are providing accurate and complete information;
• You are using the website for lawful shopping purposes; and
• You will comply with applicable laws and regulations in Pakistan.

A person who is not legally capable of entering into a contract independently should use the website only with the involvement and supervision of a parent or legal guardian.

Online Store Platform

Our online store is powered by Shopify, which provides the ecommerce platform through which our products are displayed and sold.

Some website functions may also depend on third-party services, including payment providers, courier companies, communication tools, analytics services, and Shopify applications.

Your use of these third-party services may also be subject to their respective terms and privacy policies.

Product Descriptions

We make reasonable efforts to provide accurate information about our clothing and fashion products, including:

• Product type;
• Fabric or material;
• Colour;
• Design;
• Size;
• Measurements;
• Included components;
• Stitching status;
• Price; and
• Availability.

Customers should carefully read the complete product description before placing an order.

Only the items specifically mentioned in the product description are included in the purchase. Any jewellery, handbags, footwear, undershirts, styling accessories, or decorative items shown in product photographs are not included unless expressly stated.

Ready-to-Wear Products

Ready-to-wear products are supplied in the size and condition selected by the customer at the time of purchase.

Customers should review the available size chart and product measurements before placing an order.

Sizing may vary slightly between different designs, manufacturers, cuts, and collections. A customer should not assume that the same labelled size will have identical measurements across every product.

Unstitched Products

Products described as unstitched are supplied as fabric or fabric components and are not delivered as fully stitched garments.

The exact components included in an unstitched article will be stated in the product description. These may include shirt fabric, trouser fabric, dupatta, sleeves, patches, borders, or other components.

Photographs of stitched outfits displayed with an unstitched product may be used only to show the intended design or styling inspiration. Stitching, tailoring, lining, accessories, or embellishments are not included unless expressly mentioned.

Customers should verify the listed fabric measurements before cutting or stitching an unstitched article.

Boutique Collections and Gowns

Boutique collection products and gowns may include delicate fabrics, embroidery, embellishments, handwork, lace, beads, sequins, or decorative elements.

Because of the nature of handcrafted or embellished products, minor variations in:

• Embroidery placement;
• Print alignment;
• Stitching;
• Handwork;
• Bead placement;
• Finishing; or
• Decorative details

may occur between individual pieces.

Minor variations that do not materially affect the appearance or use of the product will not necessarily be considered defects.

Where a boutique item is custom-stitched, altered, personalized, or made to order, additional cancellation, exchange, and return conditions may apply. These conditions will be communicated through the product page or order confirmation.

Stoles and Accessories

Stoles and fashion accessories may have differences in texture, print placement, dimensions, finishing, or colour because of production methods and material characteristics.

The product description will specify the item included in the purchase. Customers should review the material, measurements, and care information before ordering.

Undergarments and Hygiene Products

Because of hygiene and health considerations, undergarments are generally not eligible for return or exchange once delivered, opened, worn, tried on, washed, or removed from their original sealed packaging.

An exception may apply where:

• The wrong product was delivered;
• The product was received damaged;
• The product had a verified manufacturing defect; or
• Applicable law requires another remedy.

Any such issue must be reported according to our Return and Exchange Policy.

Kids’ Clothing

Customers purchasing boys’ or girls’ clothing should review the available age guidance and product measurements before ordering.

Age labels are provided as general guidance only. Children of the same age may have different body measurements, so the size chart should be used when selecting a product.

Purchases for children should be made or supervised by a parent or legal guardian.

Product Colours and Images

We make reasonable efforts to display product colours and images accurately.

However, the colour displayed on your screen may differ slightly from the actual product because of:

• Screen brightness;
• Device display settings;
• Photography lighting;
• Image editing;
• Camera quality;
• Fabric texture; or
• Production variations.

A minor difference between the displayed and actual colour will not automatically mean that the product is incorrect or defective.

For printed or patterned fabrics, the exact placement of the print, motif, border, embroidery, or design may vary slightly from the sample image.

Measurements and Size Selection

Measurements displayed on our website are intended to help customers select an appropriate size.

Minor measurement differences may occur because of:

• Manual measurement;
• Fabric type;
• Product construction;
• Stitching method; or
• Manufacturing tolerances.

Customers are responsible for selecting the size they believe is suitable after reviewing the provided size information.

Where we deliver a size different from the size ordered, the matter will be handled according to our Return and Exchange Policy.

Product Care

Customers should follow any washing, ironing, drying, storage, and care instructions provided on the product label or website.

Damage caused by improper washing, soaking, bleaching, dry cleaning, ironing, alteration, cutting, stitching, misuse, normal wear, or failure to follow care instructions may not qualify as a manufacturing defect.

Certain fabrics may require:

• Hand washing;
• Dry cleaning;
• Washing separately;
• Cold water;
• Mild detergent;
• Low-temperature ironing; or
• Protection from direct sunlight.

Customers should obtain professional care advice where they are unsure how to handle a delicate or embellished product.

Product Availability

All products are subject to availability.

Adding a product to your shopping cart does not reserve it. A product may become unavailable before checkout or while the order is being reviewed.

We may:

• Limit the quantity available per order;
• Limit purchases during a sale;
• Remove a product from the website;
• Discontinue a design or collection;
• Cancel an unavailable product; or
• Offer an alternative product after obtaining the customer’s approval.

Where advance payment has been received for an unavailable item, the applicable amount will be processed for refund.

Prices and Currency

All prices displayed on our website are in Pakistani Rupees—PKR, unless otherwise stated.

Product prices may change without prior notice because of:

• New collections;
• Promotions;
• Supplier costs;
• Market conditions;
• Inventory changes; or
• Pricing corrections.

The price applicable to an order will normally be the price displayed when the order is submitted, unless there is an obvious pricing or technical error.

Delivery charges, where applicable, will be displayed during checkout or communicated before order confirmation.

Sales, Discounts, and Promotions

Products offered through our Sales section, discount campaigns, promotional codes, or limited-time offers may be subject to additional conditions.

These conditions may include:

• Promotion start and end dates;
• Selected-product eligibility;
• Minimum order value;
• Limited stock;
• One use per customer;
• Payment-method restrictions; or
• Return and exchange limitations.

Discounts cannot be exchanged for cash.

We may correct, withdraw, or cancel a promotion where it was published because of an obvious technical, pricing, or administrative error.

New Arrivals

Products displayed under New Arrivals are recently introduced products or collections.

The designation “New Arrival” does not guarantee that a product will remain available for any specific period. New arrivals may have limited stock and may sell out without prior notice.

Placing an Order

By placing an order, you are offering to purchase the selected products according to these Terms.

After placing an order, you may receive an automated confirmation through email, SMS, WhatsApp, or another communication channel.

An automated confirmation acknowledges that we have received your order. It does not necessarily mean that the order has been accepted, verified, or dispatched.

An order is considered accepted after it has been reviewed, confirmed, processed, or dispatched by us.

Order Verification

We may contact you through phone, WhatsApp, SMS, or email to verify:

• Your name;
• Phone number;
• Delivery address;
• Product selection;
• Size;
• Quantity;
• Payment status; or
• Other order information.

Failure to respond to an order-verification request may result in the order being delayed or cancelled.

Customers must ensure that the contact information provided during checkout remains active and accessible.

Order Refusal or Cancellation by Us

We reserve the right to refuse, hold, or cancel an order where:

• A product is unavailable;
• The price contains an obvious error;
• Product information is incorrect;
• Customer information is incomplete;
• The delivery address cannot be verified;
• The delivery location is outside our service area;
• Payment cannot be confirmed;
• The order appears fraudulent or suspicious;
• The customer repeatedly refuses confirmed orders;
• The order is intended for unauthorized resale;
• The order violates these Terms; or
• Circumstances beyond our control prevent fulfilment.

Where we cancel a prepaid order, the payment received for the cancelled product will be processed for refund through an appropriate payment method.

Customer Information

You agree to provide current, accurate, and complete information when placing an order or creating an account.

This includes:

• Full name;
• Active phone number;
• Email address;
• Complete delivery address;
• City and area;
• Relevant landmark; and
• Accurate payment information.

We will not be responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.

Customer Accounts and Security

Where customer accounts are available, you are responsible for maintaining the confidentiality of your login credentials.

You must notify us if you believe that:

• Your account has been accessed without permission;
• Your password has been compromised; or
• An unauthorized order has been placed using your details.

We may suspend an account where we reasonably suspect fraud, misuse, or a security risk.

Payment

Available payment methods will be displayed during checkout or communicated when your order is confirmed.

Depending on availability, payment options may include:

• Cash on Delivery;
• Bank transfer;
• Mobile wallet;
• Debit or credit card; or
• Another authorized payment method.

Customers must make payments only through payment details officially provided by Seeme Shopping Center.

We will not be responsible for payments made to an unauthorized individual, account, phone number, social-media profile, or payment channel.

Customers should never provide passwords, PINs, or one-time verification codes to any person claiming to represent Seeme Shopping Center.

Advance Payments

Where advance payment is required:

• An order may remain pending until payment is confirmed;
• Proof of payment may be requested;
• Payment details must match the official details provided by us; and
• Processing may begin only after successful verification.

Third-party payment providers may have their own security checks, processing times, transaction limits, and refund timelines.

Cash on Delivery

Where Cash on Delivery is available, customers must pay the complete payable amount to the authorized courier at the time of delivery.

Customers should ensure that:

• Someone is available to receive the parcel;
• The provided phone number is active;
• The delivery address is complete; and
• The required payment amount is available.

Repeated refusal of confirmed Cash on Delivery orders may result in:

• Future COD orders being cancelled;
• Advance payment being required; or
• Restrictions being placed on future orders.

Delivery Within Pakistan

We currently deliver only within Pakistan through third-party courier and logistics companies.

Delivery periods are estimates and may vary depending on:

• Order confirmation;
• Product availability;
• Order processing;
• Destination city;
• Courier operations;
• Sales campaigns;
• Public holidays;
• Weather;
• Road conditions;
• Security restrictions; or
• Other events beyond our control.

An estimated delivery period does not constitute a guarantee of delivery on a specific date.

Complete delivery details will be covered in our Shipping Policy.

Remote and Restricted Areas

Delivery may not be available to certain remote, restricted, or operationally inaccessible areas.

Where doorstep delivery is unavailable, the courier may:

• Contact the customer;
• Arrange collection from a courier office;
• Request an alternative address; or
• Return the parcel to us.

We may cancel an order where no reliable delivery service is available for the supplied address.

Failed Delivery

Delivery may fail where:

• The address is incomplete or incorrect;
• The customer cannot be contacted;
• No one is available to receive the parcel;
• The customer refuses the parcel;
• Payment is unavailable for a COD order; or
• The courier cannot safely access the location.

Where a parcel is returned because of customer unavailability or incorrect information, additional delivery charges may be required before redispatch.

Order Cancellation by the Customer

A customer may request cancellation by contacting us as soon as possible.

Cancellation is not guaranteed after the order has been:

• Confirmed for processing;
• Packed;
• Altered or customized;
• Handed to the courier; or
• Dispatched.

An order that has already been dispatched will be handled under our Return and Exchange Policy.

Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our separate Return and Exchange Policy, which forms part of these Terms.

Eligibility may depend on:

• The type of product;
• Product condition;
• Reason for return;
• Time taken to report the issue;
• Proof of purchase;
• Original tags and packaging;
• Hygiene restrictions;
• Whether the product was worn or washed;
• Whether the fabric was cut or stitched;
• Whether the product was altered or customized; and
• Whether the item was sold under a non-returnable promotion.

Customers should review the Return and Exchange Policy before placing an order.

Nothing in these Terms is intended to remove any right that cannot legally be excluded.

Non-Returnable Clothing Products

Subject to our Return and Exchange Policy and applicable law, the following products may not be eligible for return or exchange:

• Undergarments or hygiene-sensitive products;
• Worn products;
• Washed products;
• Products with perfume, makeup, stains, or body odour;
• Products with removed tags;
• Cut or stitched unstitched fabric;
• Altered or customized clothing;
• Damaged products caused by customer handling; and
• Products returned without their original packaging or components.

Wrong, damaged, or genuinely defective products will be reviewed separately.

Damaged, Defective, or Incorrect Products

Customers should inspect their order promptly after delivery.

A damaged, defective, incomplete, or incorrect product must be reported within the period stated in our Return and Exchange Policy.

We may request:

• Order number;
• Photographs;
• Unboxing video;
• Product tags;
• Original packaging;
• Courier label; and
• A clear description of the issue.

The product should not be worn, washed, cut, stitched, altered, or used before the complaint is reviewed.

Website Errors

Our website may occasionally contain:

• Typographical errors;
• Pricing errors;
• Incorrect stock information;
• Incomplete descriptions;
• Incorrect product images;
• Technical errors; or
• Outdated promotional information.

We reserve the right to correct an error, update information, or cancel an affected order.

Where an obvious pricing error occurs, we may offer the product at the correct price or cancel the order.

Intellectual Property

Unless otherwise stated, content owned by Seeme Shopping Center includes:

• Brand name and logo;
• Product photographs;
• Fashion imagery;
• Graphics;
• Product descriptions;
• Website text;
• Collection names;
• Promotional material;
• Website layout; and
• Original designs or creative content.

This content is provided for personal and non-commercial browsing only.

You may not copy, reproduce, modify, republish, sell, distribute, or commercially use our content without prior written permission.

Third-party trademarks and content remain the property of their respective owners.

Reviews and Customer Content

Where you submit a review, image, suggestion, comment, or other content, you confirm that:

• The content is truthful;
• You have the right to submit it;
• It does not infringe another person’s rights;
• It is not abusive, misleading, unlawful, or obscene; and
• It does not contain malware or unauthorized advertisements.

You permit us to display and use submitted content for operating, improving, and promoting our store.

We may remove content that violates these Terms.

Prohibited Uses

You must not use our website:

• For illegal or fraudulent activity;
• To impersonate another person;
• To provide false information;
• To transmit harmful code;
• To interfere with website security;
• To collect another person’s personal information;
• To copy or scrape website content;
• To infringe intellectual-property rights;
• To harass our staff or customers;
• To place fake orders; or
• To engage in unauthorized commercial resale.

We may restrict access or cancel orders where these rules are violated.

Privacy

Personal information submitted through our store is handled according to our Privacy Policy.

Relevant customer information may be shared with Shopify, payment providers, courier companies, and other service providers where necessary to process orders, arrange payment, provide delivery, prevent fraud, or offer customer support.

38. Electronic Communications

By using our website or placing an order, you agree that we may contact you through:

• Email;
• Phone;
• SMS;
• WhatsApp; or
• Website notifications.

Messages may relate to:

• Order verification;
• Payment;
• Order confirmation;
• Dispatch;
• Delivery;
• Returns;
• Refunds; or
• Customer support.

Marketing communications will be handled according to our Privacy Policy.

Third-Party Links and Services

Our website may contain links to or integrations with third-party services.

We are not responsible for the independent content, privacy practices, availability, or security of third-party websites or platforms that we do not control.

Customers should review the terms and policies of any third-party service they choose to use.

Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

Access may be temporarily restricted because of:

• Maintenance;
• Technical problems;
• Hosting issues;
• Security updates;
• Power failures;
• Internet disruption; or
• Other operational reasons.

We will make reasonable efforts to restore affected services.

Limitation of Liability

To the maximum extent permitted by applicable law:

• We are not responsible for indirect or consequential losses caused solely by website interruption or circumstances outside our reasonable control.
• We are not responsible for courier delays caused by external events.
• We are not responsible for damage resulting from improper product use or failure to follow care instructions.
• Our liability regarding a valid product claim will generally not exceed the amount paid for the affected product.

Nothing in these Terms excludes liability where exclusion is prohibited by applicable law.

Force Majeure

We will not be responsible for delays or failures caused by events beyond our reasonable control, including:

• Floods;
• Earthquakes;
• Severe weather;
• Public-health emergencies;
• Government restrictions;
• Civil unrest;
• Security situations;
• Transport disruption;
• Courier-network interruption;
• Power failures;
• Internet failures; or
• Telecommunications disruption.

We will make reasonable efforts to resume normal operations when circumstances permit.

Suspension and Termination

We may suspend or terminate access to our website where a person:

• Violates these Terms;
• Engages in fraudulent activity;
• Places repeated fake orders;
• Attempts to disrupt the website;
• Abuses our representatives or courier partners; or
• Creates a legal, security, or operational risk.

Termination does not affect any rights or obligations that arose before termination.

Changes to These Terms

We may update these Terms when our:

• Product range;
• Store operations;
• Website features;
• Payment methods;
• Delivery services;
• Policies; or
• Legal obligations

change.

The revised Terms will be posted on this page with an updated “Last Updated” date.

Continued use of the website after the updated Terms take effect means that the revised Terms will apply to subsequent website use and orders.

Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

The affected provision will be limited or removed only to the extent required.

No Waiver

A delay or failure by us to enforce any provision of these Terms does not mean that we have waived that provision or the right to enforce it later.

Entire Agreement

These Terms, together with our:

• Privacy Policy;
• Shipping Policy;
• Return and Exchange Policy;
• Product-page information; and
• Checkout terms

form the agreement between you and Seeme Shopping Center regarding your use of the website and purchases.

Governing Law and Dispute Resolution

These Terms and purchases made through our website are governed by the applicable laws of Pakistan.

Any dispute that cannot be resolved through customer support may be submitted to a court or competent authority having jurisdiction under applicable Pakistani law.

Before starting formal proceedings, customers are encouraged to contact us and allow a reasonable opportunity to investigate and resolve the complaint.

Pakistan’s Electronic Transactions Ordinance, 2002 forms part of the country’s legal framework for electronic transactions.

Contact Information

For questions, complaints, order assistance, or concerns regarding these Terms and Conditions, please contact:

Seeme Shopping Center

Phone / WhatsApp: +92 320 9609930 / +923453606666
Email: seemeshoppingcenter@gmail.com
Delivery Territory: Pakistan only

Please include your order number and complete details of your concern so that we can review your request.